Visions of quality assurance in online MBA programs


Hinck, G., Rice, K., Lowenthal, P. R., & Perkins, R. (2018). Visions of quality assurance in online MBA programs. Online Learning, 22(4), 243-261.


Online MBA programs have undergone significant growth in recent years. However, quality assurance measures have not kept pace with this growth. The purpose of this study was to identify and prioritize aspects of quality assurance specific to Association to Advance College Schools of Business (AACSB)-accredited online MBA programs. The Delphi methodology was used to facilitate a group conversation among administrators, faculty members, and instructional designers around the topic of quality assurance for online Master of Business Administration (MBA) programs over the next 3-5 years. This paper reports the results of this study and how the results will help to direct the efforts of those involved in the delivery of a quality online MBA program.

Keywords: quality assurance; online learning; online programs; business; MBA programs; delphi